Field Service Technician - Open Scape SBC/Microsoft Teams | Servicetechniker für den Außendienst (m/w/d) - Open Scape SBC/Microsoft Teams
SPIE Germany Switzerland Austria GmbH
Job Summary
This role involves providing essential field service, focusing on the installation, implementation, and maintenance of communication platforms and applications. The successful candidate will perform commissioning services, ensuring technical excellence, efficiency, and timely delivery. Key responsibilities include conducting planned service and maintenance, troubleshooting, and resolving complex issues while adhering to contractual agreements. The position requires meticulous documentation of services, managing spare parts, and engaging directly with customers. Ideal candidates will possess a background in IT, network, or telecommunications, with a strong customer and service-oriented approach. This is an excellent opportunity for a proactive individual who enjoys technical field work, offering a stable, full-time position with opportunities for professional development within a growing company.
Required Skills
Education
Completed vocational training in Information Technology, Network Technology, or Telecommunications. Open to career changers with strong interest and aptitude.
Experience
- Professional experience with Siemens/Unify products and solutions (e.g., OpenScape Voice, OpenScape SBC, OpenScape UC)
- Experience with AnyNode SBC or AudioCodes SBC and configuration with MS Teams Direct Routing (ideally)
- Basic knowledge in network and router installations
- Customer and service-oriented work ethic
- Strong communication and analytical skills combined with independent action
Languages
Additional
- Driving license Class B, willingness to travel nationwide within Germany.
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