IT System Integration Specialist for Support | Fachinformatiker Systemintegration für Support (all genders)

Job Summary

This role is perfect for an enthusiastic service technician eager to apply their skills in IT support and hardware rollouts. As an IT System Integration Specialist, you will be crucial in ensuring the smooth operation of a diverse system landscape, processing tickets according to SLAs, and resolving issues within 1st and 2nd level support. You will handle customer inquiries via phone, email, and in-person, maintain asset data, and contribute to IT projects. The position requires a completed IT vocational training or equivalent qualification, experience in IT support, and proficiency with Windows, Android, and iOS operating systems. Strong communication skills, teamwork, and a passion for documentation are essential. This is an attractive opportunity for someone looking to continuously optimize operational processes and structures within a supportive team environment.