Technical Consultant & Architect Messenger Platform | Technical Consultant & Architect Messenger Plattform (m/w/d) 1
Schwarz IT
Job Summary
This role is for an experienced Technical Consultant and Architect passionate about digitalization and revolutionizing customer experiences through innovative digital assistants. You will be instrumental in developing a digital ecosystem, focusing on implementing GenAI-powered solutions. Key responsibilities include acting as the primary contact for business units, leading requirement analysis, and managing interface and platform technologies. You will also oversee the implementation process with development teams, guide AI agents through their entire product lifecycle from conception to optimization and quality assurance, and provide 2nd and 3rd-level support. This position requires strong technical understanding, experience with conversational AI, and proficiency in agile development methodologies.
Required Skills
Education
Degree in (Business) Informatics or Information Technology, or comparable qualification with strong technical understanding
Experience
- Professional experience in Conversational AI
- Practical application experience with Cognigy AI, Google DialogFlow, or other leading platforms (ideal)
- Initial exposure to Cloud and Microservice tools (STACKIT, GCP, Microsoft Azure, API platforms) (advantageous)
- Experience in agile software development processes (KANBAN, SCRUM)
- Professional experience in the development and operation of communication platforms (including tools, technologies, quality assurance, logging, and monitoring)
Languages
Additional
- Not specified
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