Mac Support Specialist | Mac Supporter (m/w/d)

Job Summary

This role involves providing essential First and Second-Level support for macOS devices, including MacBooks, iMacs, and Mac minis. The successful candidate will diagnose and resolve hardware and software issues on Apple systems, manage device setups, and administer Apple services like iCloud and Apple ID. Key responsibilities also include integrating Apple devices into existing IT infrastructures, including Windows environments, and managing devices using MDM solutions such as Jamf. This position requires strong problem-solving skills, a service-oriented approach, and the ability to train users on macOS, contributing to a smooth and efficient IT operation. It's an attractive opportunity for an IT professional looking for a permanent position with varied tasks and a supportive team.