IT Service Technician | IT Service - Techniker/in (m/w/d)

Job Summary

As an IT Service Technician, you will be the frontline support for internal and external customers, providing technical assistance via phone, email, and remote access. Your daily tasks will involve diagnosing and resolving hardware and software issues, installing and configuring workstations, and maintaining IT systems. You will also be responsible for meticulous documentation of support requests and collaborating with other IT teams to tackle complex problems. This role requires a strong customer and service orientation, excellent problem-solving skills, and a proactive approach to user training and system improvements. It's an opportunity to join a continuously growing company that values a supportive and collaborative work environment.