Data Voice Engineer | Data Voice Engineer:in (w/m/d)
Technische Universität Darmstadt
Job Summary
Join the Technical University of Darmstadt's High-Performance Computing Center (HRZ) as a Data Voice Engineer, contributing to the university's central IT services. This project-based role, until December 2027, focuses on building and maintaining a new Unified Communication System (Webex), providing essential 2nd and 3rd-level support, and ensuring the smooth operation of telecommunication systems. You will be instrumental in configuring and monitoring existing infrastructure, developing web interfaces for automation, and managing numbering systems. The position requires a university degree in Computer Science or Electrical Engineering, practical experience with large data networks or telecom systems, particularly UC (Webex) and VoIP, and a strong understanding of relevant protocols and telecommunication regulations. If you possess excellent communication skills, a service-oriented mindset, and experience with project management and ticketing systems, this role offers an exciting opportunity to contribute to cutting-edge IT services within a leading German university.
Required Skills
Education
University degree in Computer Science, Electrical Engineering, or comparable qualification
Experience
- Professional experience in operating large data networks or telecommunication systems, preferably UC (Webex) and VoIP
- Practical experience in troubleshooting and error analysis including resolution
- Practical experience collaborating with service providers for maintenance
- Practical experience with ticketing systems (e.g., Zammad)
- Experience in project execution and organization
Languages
Additional
- Not specified
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