Service and Support Technician | Techniker Service / Support (m/w/d)

Job Summary

This role is for a dedicated Service and Support Technician who possesses a strong aptitude for technology and a customer-centric approach. The successful candidate will be responsible for the commissioning, maintenance, and repair of dental CAD/CAM systems used in the production of dental prosthetics. Key responsibilities include providing technical support to dental laboratories and dentists via phone and email, as well as conducting on-site service and training sessions both domestically and internationally. The position requires a hands-on individual who can troubleshoot complex machinery, manage service cases in a ticketing system, and provide expert advice on software, hardware, and user-related inquiries. This is an excellent opportunity for someone who enjoys direct customer interaction and contributing to technical solutions vital for the global medical sector.