1st Level IT Service Technician | 1st Level IT Servicetechniker (m/w/d)

Job Summary

Join a growing IT service provider as a 1st Level IT Service Technician in Berlin or Munich. In this role, you will act as the bridge between users and technology, translating complex computer issues into understandable language and developing creative solutions for everyday system challenges. You'll be responsible for troubleshooting IT problems, supporting users with hardware and software inquiries, installing programs, assisting with IT projects, and managing computers, printers, mobile devices, and networks. The company offers a modern work environment, a collaborative team, and opportunities for career development. This position is full-time and initially placed through temporary employment with the possibility of a permanent role.