2nd Level Support Technician | 2nd Level Support Techniker (m/w/d)

Job Summary

This role involves providing 2nd Level IT support, focusing on complex technical issues, hardware repairs, and system maintenance. You will be responsible for installing, configuring, and commissioning IT systems, managing Windows operating systems, and resolving incidents using a ticketing system. The position also requires creating and maintaining technical documentation. Ideal candidates possess a vocational training in IT system integration or equivalent qualifications, with at least two years of experience in 2nd Level Support. Strong software and hardware knowledge, proficiency with ticketing systems, and good German and English language skills are essential. This is a full-time, permanent position with opportunities for professional development and a competitive salary up to 45,600 Euros annually, offering a stable career path within a leading IT consulting firm.