IT Service Technician (m/f/d) 2nd Level Support | IT Servicetechniker (m/w/d) 2nd Level Support

puro Personaldienstleistung GmbH

Berlin, Berlin, Deutschland
Published May 12, 2026
Full-time
Permanent

Job Summary

Join a leading European IT company in Berlin as an IT Service Technician specializing in 2nd Level Support. In this full-time, permanent role, you will provide remote support to various branches nationwide, assist with network and server management, manage VoIP systems, and handle incoming support tickets. You'll also reinforce the on-site IT service desk for Windows client issues. This position offers excellent development and training opportunities, thorough onboarding, competitive salary, and 30 days of vacation, with the possibility of a permanent contract after an initial placement period. If you have a solid IT background, particularly in system integration, and strong technical skills, this is a great opportunity to advance your career in a dynamic digital transformation environment.

Required Skills

Education

Completed vocational training in the IT sector, such as IT System Integration Specialist, or comparable qualifications

Experience

  • Successfully completed vocational training in the IT sector, such as IT System Integration Specialist, or comparable qualifications
  • Professional experience in IT support
  • Experience with Windows 10 Client and Microsoft Office
  • Experience in network and server management
  • Experience with VoIP systems

Languages

German (Fluent)English (Fluent)

Additional

  • Employment is initially through temporary employment with an option for permanent hire. Must be eligible to work in Germany.