IT Service Manager SaaS | Informatiker (m/w/d)

Job Summary

Join the BwBM - Bw Bekleidungsmanagement GmbH - as an IT Service Manager SaaS, a crucial role in shaping the future of their growing SaaS landscape. You will be responsible for the technical and organizational support of SaaS services, acting as the central interface between internal customers, IT service managers, and external partners. This position involves developing and implementing service strategies, monitoring performance, availability, and costs, ensuring IT security, and managing external service providers. The role offers a unique opportunity to actively contribute to the expansion of the IT Service Management team, which is planned to grow significantly by 2028. If you are a process-oriented, solution-driven individual with strong coordination skills and a deep understanding of SaaS, this stable, growing, and impactful role in Cologne is for you.