IT Technician Logistics | IT Techniker (m/w/d) Logistik

Job Summary

This role is for an IT Technician specializing in logistics, responsible for ensuring technology hardware is delivered and ready for use. You will be involved in the physical delivery of IT equipment like laptops and monitors within Berlin, setting up and configuring hardware on-site, and providing remote support to a service desk. The position also involves troubleshooting user issues, managing software problems, resetting passwords using ticketing systems, documenting handovers, and recording inventory data. You will collaborate with support teams on complex tickets, contributing to the digital transformation solutions offered by a growing IT service provider. This role requires a proactive approach to technical support and logistics coordination.