IT Service Technician - 2nd Level Onsite Support | IT Servicetechniker Onsite Support 2nd Level (m/w/d)

Job Summary

As an IT Service Technician, you will play a vital role in providing high-quality 2nd Level Support directly at the client's site. Your daily responsibilities include performing hardware replacements, installing PCs and notebooks, troubleshooting complex hardware and software issues, and maintaining accurate documentation within the company's ticketing system. You will serve as a key point of contact for clients, offering professional technical advice and support. This position is ideal for a service-oriented professional who enjoys hands-on technical work in a dynamic team environment. Key requirements include a solid background in IT, proficiency with MS Windows and Office environments, and a structured approach to problem-solving. This role offers the unique opportunity to gain practical, hands-on experience in a supportive, family-like corporate culture with flat hierarchies, making it an excellent step for those looking to advance their career in IT infrastructure support.