System Administrator / Quality Manager (Social Services) | SB Systembetreuung/QM (m/w/d) SGB XII

Job Summary

This role involves serving as the primary system administrator and quality manager for specialized social services software (OPEN/PROSOZ) within the Börde district's Office for Social Affairs and Integration. The successful candidate will manage user roles, perform system parameterization in response to legal changes, conduct software testing, and provide first and second-level support to staff. You will act as a key interface between IT, software vendors, and administrative personnel to ensure data accuracy, process documentation, and compliance with statutory requirements. Additionally, the role includes coordinating electronic file management (E-Akte) and supporting the implementation of the Online Access Act. This position is ideal for an organized professional with a background in public administration or IT who enjoys combining technical system maintenance with process optimization and internal training. The role offers a stable environment with flexible working hours, mobile work options, and a strong focus on work-life balance.