IT Support Specialist (2nd Level) | IT Support / 2nd Level / Onsite (m/w/d)

Job Summary

As an IT Support Specialist (2nd Level) based in Bremen, you will play a critical role in resolving complex technical issues that go beyond standard support. Your day-to-day responsibilities include conducting in-depth diagnostics, troubleshooting hardware and software problems, managing user and system administration tasks, and documenting solutions within a ticketing system. You will be instrumental in ensuring the stability of the IT environment and maintaining high user productivity. The ideal candidate brings a structured, solution-oriented mindset, strong service orientation, and solid experience with Windows operating systems and IT hardware. This position is particularly attractive as it offers a modern IT environment, structured onboarding processes, and genuine opportunities for professional development within a collaborative team setting. The role is offered via temporary employment with a clear option for permanent takeover.