IT Support Specialist | First Level Support (m/w/d)

puro Personaldienstleistung GmbH

München, Bayern, Deutschland
Published May 3, 2026
Full-time
Permanent

Job Summary

As an IT Support Specialist, you will serve as the primary point of contact for technical assistance in a professional office environment in Munich. Your day-to-day responsibilities include providing VIP support, managing software rollouts and updates, troubleshooting media technology and print services, and performing system customizations. You will play a crucial role in ensuring seamless IT operations for users, requiring a strong service-oriented mindset and technical proficiency. This role is ideal for an IT professional looking for a stable, full-time position with structured working hours and no weekend shifts. The role offers a competitive salary of up to €38,000 and is provided through a staffing agency with a clear option for permanent transition to the client company. You will benefit from a supportive environment that values personal development and clear communication, making it an excellent opportunity for someone looking to grow their career in IT customer service and onsite support.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT Customer Support Representative, IT Systems Electronics Technician, IT Systems Merchant, Service Technician, or similar IT-related qualification.

Experience

  • Professional experience in IT customer support or onsite support
  • Practical experience in troubleshooting media technology and print services
  • Experience with mobile device management and software deployment

Languages

German (Basic)

Additional

  • Work permit for Germany is required. The position is based in Munich-East.