IT Service Technician | IT Service Techniker (m/w/d)

Job Summary

As an IT Service Technician in Munich, you will play a vital role in providing high-quality support to end-users within a prestigious IT service provider's environment. Your day-to-day responsibilities will include troubleshooting and resolving hardware and software issues, managing user requests via the IT helpdesk or service desk, and maintaining accurate documentation within the ticket system. You will support users with Microsoft Windows and Office environments, as well as manage various IT end-user devices like laptops, desktops, and smartphones. The ideal candidate brings a solid foundation in IT systems and a customer-oriented mindset. This position offers a unique opportunity to work in an international setting with clear paths for professional development and a permanent employment contract with a reputable service provider.