IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

As an IT Service Technician in Hamburg, you will play a vital role in supporting users with their daily IT needs. Your day-to-day responsibilities include providing technical support for operating systems, hardware, local applications, client peripherals, and mobile devices. You will manage the assembly, disassembly, and replacement of hardware components, process incoming service requests and incident reports, and maintain asset records. Additionally, you will be responsible for onboarding end-users and conducting training sessions. This position is ideal for someone with a background in IT systems integration or similar fields who enjoys a collaborative team environment. The role offers a stable, long-term opportunity within a growing IT consultancy, providing a supportive atmosphere and clear pathways for professional development. If you are a service-oriented professional looking to make a tangible impact in a structured IT environment, this role offers the perfect balance of technical hands-on work and user interaction.