IT Service Technician | IT Service Techniker (m/w/d)

puro Personaldienstleistung GmbH

München, Bayern, Deutschland
Published May 3, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician in Munich, you will serve as a vital link between technology and users, ensuring seamless IT operations. Your day-to-day responsibilities include resolving hardware and software malfunctions, providing first and second-level support via the IT service desk, assisting users with Microsoft Windows and Office products, and maintaining accurate IT documentation within the ticketing system. This role is ideal for a proactive problem-solver who enjoys technical troubleshooting in an international environment. Requirements include a completed IT vocational education, proficiency with Windows client operating systems and MS Office, and familiarity with end-user hardware such as notebooks, desktops, and smartphones. The position offers a permanent contract with the potential for direct takeover, intensive onboarding, and clear opportunities for professional development, making it an excellent opportunity for someone looking to grow their career in a supportive and professional setting.

Required Skills

Education

Completed IT vocational training (e.g., IT Systems Integration Specialist, IT Customer Support, or similar qualification).

Experience

  • Professional experience in IT support, ideally in user support or on-site service
  • Practical experience with Windows client operating systems and MS Office products
  • Experience in handling and maintaining end-user hardware

Languages

German (Basic)

Additional

  • Work permit for Germany required; position is based in Munich.