IT Service Technician | IT Service Techniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Service Technician in Munich, you will serve as a vital link between technology and users, ensuring seamless IT operations. Your day-to-day responsibilities include resolving hardware and software malfunctions, providing first and second-level support via the IT service desk, assisting users with Microsoft Windows and Office products, and maintaining accurate IT documentation within the ticketing system. This role is ideal for a proactive problem-solver who enjoys technical troubleshooting in an international environment. Requirements include a completed IT vocational education, proficiency with Windows client operating systems and MS Office, and familiarity with end-user hardware such as notebooks, desktops, and smartphones. The position offers a permanent contract with the potential for direct takeover, intensive onboarding, and clear opportunities for professional development, making it an excellent opportunity for someone looking to grow their career in a supportive and professional setting.
Required Skills
Education
Completed IT vocational training (e.g., IT Systems Integration Specialist, IT Customer Support, or similar qualification).
Experience
- Professional experience in IT support, ideally in user support or on-site service
- Practical experience with Windows client operating systems and MS Office products
- Experience in handling and maintaining end-user hardware
Languages
Additional
- Work permit for Germany required; position is based in Munich.
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