IT Support Specialist | Mitarbeiter IT Support (m/w/d)

Job Summary

As an IT Support Specialist based in Munich, you will play a vital role in ensuring the seamless operation of hardware and mobile devices for our clients. Your daily responsibilities include providing 1st-level support by analyzing and resolving technical incidents via phone, email, and in-person interactions using the TopDesk ticketing system. You will manage mobile devices through Mobile Device Management (MDM) solutions, perform hardware rollouts, and assist with equipment setup and testing. This role is ideal for a service-oriented professional with a technical background who enjoys a collaborative team environment. The position offers a permanent contract with the potential for direct hire, providing long-term career stability in a modern office setting. We value clear communication and a proactive approach to troubleshooting, making this an excellent opportunity to grow your IT support expertise in a supportive and structured environment.