IT Service Management Expert (ISO 20000) | IT Experte (m/w/d) Servicemanagement ISO 20000 - Remote

puro Personaldienstleistung GmbH

Wolfsburg, Niedersachsen, Deutschland
Published May 4, 2026
Full-time
Permanent

Job Summary

As an IT Service Management Expert, you will play a pivotal role in ensuring compliance and operational excellence for major industrial clients, including automotive, chemical, and manufacturing leaders. Your day-to-day responsibilities involve independently managing projects to achieve certifications such as ISO 20000 and C5, while operating within the information security, data protection, and quality management office. You will support the security team in maintaining rigorous standards including ISO 27001, TISAX, and ISAE. This role is ideal for a professional with a background in IT service management and information security who thrives in a project-oriented, consultative environment. The position offers the stability of an unlimited contract with flexible working models and a clear path toward permanent integration with the client. You will benefit from professional development opportunities and a supportive, international work environment, making this a unique opportunity to impact the infrastructure of globally recognized organizations.

Required Skills

Education

Completed technical vocational training with specialized further education in information security management. Qualification as ISO 20000 Service Manager or ITSM Auditor is highly desirable.

Experience

  • Professional experience in information security and IT service management
  • Practical experience in auditing and certification processes according to ISO 20000, ISO 27001, ISAE, and C5 standards

Languages

German (Basic)English (Basic)

Additional

  • Valid Class B driver's license required. Position is offered via temporary employment with the option for permanent takeover.