IT Support Specialist (First Level Support) | First Level Support (m/w/d)

Job Summary

This IT Support Specialist role based in Munich offers a hands-on opportunity to provide essential technical assistance in an onsite environment. Your day-to-day responsibilities will include troubleshooting and resolving technical issues, managing software rollouts and updates, customizing existing installations, and providing VIP support. You will also be responsible for maintaining media technology and print services. The ideal candidate holds a relevant IT certification or equivalent vocational training and brings practical experience in IT customer service or onsite support. Proficiency in Windows 7 and 10, mobile device management, and printer administration is required. This position is unique as it offers a direct entry point into a stable, full-time role without weekend work, providing a clear path for professional development within a supportive agency environment.