IT Field Service Technician | IT Fieldservicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Berlin, Berlin, Deutschland
Published May 1, 2026
Full-time
Permanent

Job Summary

As an IT Field Service Technician, you will play a vital role in supporting clients on-site by ensuring the reliability of their hardware and network environments. Your daily responsibilities will include installing PCs and notebooks, diagnosing and resolving complex hardware and software issues, performing data recovery, and managing warranty claims. You will also be actively involved in system rollouts and the planning and execution of hardware replacements, providing professional 2nd-level support for printing and client systems. This position is ideal for a hands-on IT professional looking to join a nationwide service provider. The role offers a secure, long-term perspective with flat hierarchies, flexible working hours, and the provision of a company car for both professional and private use. You will be part of a team that values professional growth and provides a supportive environment for your career development.

Required Skills

Education

Completed vocational training in an IT field (e.g., IT System Integration Specialist, IT System Electronics Technician, or similar qualification) or equivalent practical experience.

Experience

  • Professional experience in IT systems integration or IT service technology
  • Practical experience in hardware component commissioning
  • Practical experience in 2nd-level support, specifically in troubleshooting hardware and software errors

Languages

German (Fluent)

Additional

  • Valid Class B driving license required.