IT Support Technician | IT Servicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Apr 29, 2026
Full-time
Permanent

Job Summary

As an IT Support Technician in Hamburg, you will serve as the primary point of contact for users, ensuring the seamless operation of their IT environments. Your daily responsibilities involve analyzing and resolving technical issues, performing onsite hardware and software installations, managing client configurations, and supporting infrastructure rollouts. You will be instrumental in maintaining IT workstations and documenting activities within a ticketing system. The ideal candidate possesses a strong technical background in Windows environments and hardware, coupled with a service-oriented mindset and excellent communication skills. This role is highly attractive for professionals seeking a stable, long-term position with a clear path to permanent employment. You will benefit from a structured onboarding process, exposure to modern IT tools, and continuous professional development opportunities, all while working in a supportive, diverse environment that values both technical expertise and personal growth.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration (Fachinformatiker für Systemintegration) or equivalent qualification.

Experience

  • Professional experience in IT Service Desk, Onsite Support, or technical user support
  • Demonstrated experience in troubleshooting Windows operating systems and IT hardware
  • Experience in managing user environments and basic network infrastructure

Languages

German (Fluent)

Additional

  • Valid work permit for Germany is required for this position. The role is offered via temporary employment with an option for permanent takeover.