IT Support Specialist | IT Support (m/w/d)

Job Summary

As an IT Support Specialist based in Hamburg, you will play a vital role in ensuring seamless daily IT operations. Your primary responsibility involves providing first and second-level support to users, where you will analyze, troubleshoot, and resolve a variety of hardware and software issues. You will be tasked with managing Windows-based workstations and end-user devices, including the installation and configuration of operating systems and software. Additionally, you will maintain clear records of all activities within a ticketing system to ensure operational stability. This role is ideal for a service-oriented professional who enjoys a structured approach to problem-solving. You will benefit from a modern working environment, comprehensive onboarding, and ongoing team support. The position is offered through a staffing agency with the potential for a permanent takeover, providing a stable path for professional development within the IT sector.