IT Service Technician (Windows & iOS) | IT Servicetechniker (w/m/d) Windows & iOS

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Apr 30, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician, you will play a vital role in supporting clients by managing their Windows and iOS environments. Your day-to-day responsibilities include handling Break & Fix, IMAC (Install, Move, Add, Change), and Hardware & Equipment (H+E) tickets, as well as providing expert 2nd-level support. You will diagnose technical issues, perform software installations, and assist with network and telecommunications inquiries, often working directly with clients on-site. The position requires a solid foundation in IT, including experience with Windows Active Directory and standard office software. This role is uniquely attractive because it offers a clear career path with personalized development programs, flexible working arrangements, and the stability of a permanent contract with a leading IT service provider. You will be part of a professional environment that values diversity and provides comprehensive support throughout your career journey.

Required Skills

Education

Completed vocational training in an IT-related field (e.g., IT Specialist/Fachinformatiker) or equivalent relevant work experience.

Experience

  • Professional experience in an IT service or technical support role
  • Practical experience with Windows and iOS operating systems
  • Demonstrated experience working with Windows Active Directory
  • Experience in handling technical tickets and on-site client support

Languages

German (Fluent)English (Fluent)

Additional

  • Valid Class B driver's license required. Position is offered via temporary employment (Arbeitnehmerüberlassung) with the option for permanent takeover.