IT Onsite Support Technician | IT Techniker Onsite Support (m/w/d)

puro Personaldienstleistung GmbH

Augsburg, Bayern, Bayern, Deutschland
Published Apr 30, 2026
Full-time
Permanent

Job Summary

As an IT Onsite Support Technician in Braak, you will play a vital role in maintaining the availability of hardware and software within a 2nd Level Support capacity. Your daily responsibilities include providing direct user support at the service point, troubleshooting and repairing desktops, notebooks, and tablets, and managing technical escalations in coordination with central IT. You will also be responsible for documenting work processes and assisting with IT transfers. The ideal candidate possesses a strong background in Windows client operating systems, specifically Windows 10 and 11, along with practical experience in onsite service and user support. You should be comfortable working with MS Office applications, mobile devices, and various client peripherals. This position offers a unique opportunity to join an innovative team in an international environment, providing a stable, long-term career path with predictable working hours and a supportive, experienced team structure.

Required Skills

Education

Not specified

Experience

  • Professional experience in user support and onsite service
  • Professional experience in 2nd Level IT support
  • Practical experience in maintaining Windows workstations and laptops
  • Experience in supporting MS Office applications and mobile end devices

Languages

German (Basic)English (Basic)

Additional

  • Valid work permit for Germany required. The position is based in Braak near Hamburg.