IT Service Technician - Onsite Support | IT-Servicetechniker Onsite Support (m/w/d)

Job Summary

As an IT Service Technician for Onsite Support, you will play a vital role in maintaining and optimizing IT infrastructure for a market-leading company. Your day-to-day responsibilities will involve providing 2nd-level support, managing IT tickets within the IMAC (Install, Move, Add, Change) framework, and handling hardware replacements and break-fix scenarios. You will conduct onsite support directly at client locations and execute specific network-related project tasks. To succeed, you should have a solid foundation in Windows operating systems, networking, and hardware troubleshooting for PCs and mobile devices. Proficiency with ticketing systems and standard office software is essential. This position is unique as it offers the opportunity to work within a well-established IT service provider, providing a modern work environment with clear opportunities for professional development and continuous learning, all while being supported by a dedicated recruitment partner.