IT System Administrator | Fachinformatiker Systemintegration (m/w/d)

Job Summary

As an IT System Administrator in Munich, you will play a vital role in maintaining a dynamic IT service environment for medium to large organizations. Your day-to-day responsibilities include managing a diverse system landscape, processing support tickets, and providing 1st and 2nd level technical support both remotely and on-site. You will act as the primary point of contact for customer inquiries via phone, email, or in-person service desks, while maintaining accurate asset documentation and escalating complex issues to specialized teams. Additionally, you will contribute to IT projects and focus on the continuous optimization of operational processes. This position is ideal for someone looking to grow professionally within a structured environment that offers mobile working options, career development opportunities like ITIL certifications, and a supportive team culture. The role requires fundamental knowledge of Windows and Office applications, along with advanced proficiency in standard hardware, making it a great fit for a motivated IT professional.