Onsite IT Support Technician | IT Support Techniker Onsite (m/w/d)

Job Summary

As an Onsite IT Support Technician, you will serve as the primary point of contact for users, ensuring the reliability and efficiency of IT operations within an industrial environment. Your day-to-day responsibilities include providing 1st and 2nd level support, troubleshooting Windows-based clients, managing hardware and peripherals, and performing user management via Active Directory and Exchange. You will also monitor network infrastructure, document service cases in a ticketing system, and provide guidance to end-users. This role is ideal for a professional with a strong service orientation who enjoys hands-on technical work and structured problem-solving. The position offers a stable, long-term opportunity within a collaborative international environment, featuring professional development prospects and comprehensive support from the recruitment agency.