IT Support Specialist (2nd Level) | Support 2nd Level (m/w/d)

Job Summary

As an IT Support Specialist (2nd Level), you will play a vital role in maintaining the stability and efficiency of our IT infrastructure. Your day-to-day responsibilities involve administering Windows and Linux environments, resolving complex technical incidents, and collaborating with 1st and 3rd level support teams. You will be instrumental in network infrastructure management, system performance monitoring, and the implementation of security policies. Beyond troubleshooting, you will contribute to IT projects, including system migrations, rollouts, and automation initiatives, while ensuring documentation is kept up-to-date. We are looking for a proactive professional with strong technical expertise in OS administration and network protocols. This position is ideal for someone who values continuous learning, enjoys working with modern technologies like cloud platforms and automation tools, and thrives in a collaborative environment. The role offers a permanent contract, professional development opportunities, and the chance to work on large-scale, challenging IT projects across various locations.