2nd Level Support Technician | 2nd Level Support Techniker (m/w/d)

Job Summary

As a 2nd Level Support Technician, you will play a vital role in ensuring the stability and efficiency of IT systems for a leading IT consulting and service firm. Your day-to-day responsibilities include providing technical support for complex IT incidents, performing hardware repairs, and managing the installation, configuration, and commissioning of various IT systems. You will be responsible for maintaining and optimizing Windows operating systems and documenting solutions within a central ticketing system. The ideal candidate brings a strong foundation in IT system integration, proven experience in troubleshooting, and a proactive approach to technical problem-solving. This position is particularly attractive as it offers a clear path to permanent employment, comprehensive onboarding, and ongoing professional development opportunities within a stable and growth-oriented environment.