Onsite IT Technician | Onsite IT Techniker (m/w/d)

Job Summary

As an Onsite IT Technician based in Darmstadt, you will play a pivotal role in maintaining seamless IT operations. Your day-to-day responsibilities include managing and maintaining Active Directory, addressing incoming technical issues via the service desk ticketing system, and implementing Level 1 and 2 troubleshooting strategies. You will be responsible for documenting work processes, ensuring adherence to SLAs, and providing end-user training on software applications. The ideal candidate possesses a structured, analytical mindset and is proficient in MS Windows and Office environments. This position offers a stable, long-term career perspective with a reputable agency, providing an intensive onboarding process and professional development opportunities. It is a unique chance to work in a dynamic environment where your technical expertise directly impacts user productivity and system stability.