IT Service Technician - Second Level Support | IT Service Techniker Second Level Support (m/w/d)

Job Summary

As an IT Service Technician in Second Level Support, you will play a vital role in maintaining and optimizing IT infrastructures for clients. Your day-to-day responsibilities include troubleshooting technical issues, managing customer inquiries via remote and on-site support, and actively participating in IT infrastructure projects. You will ensure the high availability of systems and contribute to their ongoing development in collaboration with various departments. The ideal candidate brings a strong background in IT systems, specifically within Microsoft Windows environments, and possesses a solution-oriented, reliable, and independent work style. This position offers the opportunity to join a growing, specialized IT consultancy in Mannheim, known for its collaborative team environment and commitment to professional development. It is an excellent role for someone looking to take responsibility in a dynamic, long-term career setting.