IT Service Technician | IT Servicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Apr 28, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician, you will serve as the primary point of contact for user support and the maintenance of diverse system landscapes. Your daily responsibilities include performing hardware rollouts, managing IT workplace services, and providing ticket-based onsite support for Windows clients. You will also provide industrial IT support for specialized equipment such as panel PCs, scanners, and terminals, while handling the physical setup and cabling of business hardware. This role requires travel to various customer locations using a company pool vehicle. The position is ideal for a structured professional who thrives in a service-oriented environment. Key requirements include proficiency with Windows operating systems, networking fundamentals (Switching, Layer 1-3), and experience with hardware installation. The role offers a stable, long-term career opportunity with a focus on professional development within a collaborative team environment.

Required Skills

Education

Completed IT vocational training or an equivalent qualification.

Experience

  • Professional experience in IT support and hardware maintenance
  • Experience in managing Windows-based client environments
  • Experience in network infrastructure and cabling
  • Experience working with ticket-based support systems

Languages

German (Fluent)English (Intermediate)

Additional

  • Valid Class B driver's license required. Availability for on-call duty is required. Willingness to travel to customer sites using a company pool vehicle.