IT Service Desk Specialist | IT Specialist im Service Desk (m/w/d)

Job Summary

As an IT Service Desk Specialist, you will play a crucial role in maintaining smooth IT operations for a company with an international presence. Your day-to-day responsibilities include managing user requests from initial receipt through troubleshooting and final solution development. You will be responsible for installing and administering client systems, conducting user training, and managing small-scale IT projects. You will support both national and international users via phone, email, and in-person interactions. This position is ideal for someone with a strong solution-oriented mindset and the ability to work collaboratively across various departments. The role offers a unique opportunity to grow within a supportive, diverse culture that values professional development, offering flexible working hours and the possibility of remote work. With a focus on personal coaching and a structured onboarding program, this position provides a stable, long-term career path with the option for permanent employment.