IT System Administrator | Fachinformatiker Systemintegration (m/w/d)

Job Summary

As an IT System Administrator, you will join an international team in Cologne, focusing on network infrastructure and IT support. Your day-to-day responsibilities include managing system documentation, communicating with international users, optimizing IT Service Desk processes, and ensuring high-quality support by resolving inquiries via phone, email, and ticketing systems. This role requires strong technical expertise in Cisco networking environments and a solid background in IT support. The position is unique as it offers the opportunity to work in a modern, family-friendly environment with clear professional development paths. You will be supported by a dedicated recruitment partner throughout the hiring process, which includes coaching and career guidance, making it an excellent opportunity for professionals looking to grow within a structured and supportive international IT setting.