IT Service Technician and Team Lead | IT Servicetechniker mit Teamleiterfunktion (m/w/d)

Job Summary

As an IT Service Technician with team lead responsibilities, you will play a pivotal role in maintaining and optimizing IT infrastructure for a market-leading service management company. Your day-to-day responsibilities include providing onsite support for Windows and Mac clients, managing support tickets, executing project tasks, and handling network and telecommunication assignments. Beyond technical execution, you will serve as a team lead, coordinating team meetings, managing holiday scheduling, and ensuring that all project deadlines are met. This role is ideal for a service-oriented professional who excels in structured environments and is comfortable working with ticket-based systems. The position offers a unique blend of hands-on technical troubleshooting and leadership, providing a platform to influence operational success while working in a dynamic team environment in Hamburg.