Onsite IT Technician | IT Techniker Onsite (m/w/d)

Job Summary

As an Onsite IT Technician, you will play a vital role in maintaining and optimizing the IT infrastructure for clients in Ludwigshafen. Your day-to-day responsibilities include the setup, installation, and configuration of client hardware and peripherals, as well as integrating devices into the customer network. You will be the first point of contact for troubleshooting, managing incidents through a ticketing system, and ensuring that standard software is correctly installed and maintained. Additionally, you will provide guidance to users on new hardware and software while maintaining accurate documentation. This role is ideal for an IT all-rounder who enjoys hands-on technical work and problem-solving. The position offers a collaborative team environment, flat hierarchies, and a strong commitment to your professional development through intensive onboarding and continuous training opportunities. It is an excellent opportunity to grow within the field of managed services.