IT Service Technician | IT Servicetechniker Servicepoint (m/w/d)

Job Summary

As an IT Service Technician at a Servicepoint in Zuffenhausen, you will play a vital role in providing high-quality IT support to users. Your daily responsibilities include conducting on-site error analysis and troubleshooting, managing and maintaining end-user devices such as PCs, laptops, tablets, and smartphones, and providing expert advice on hardware and software products. You will be responsible for documenting and resolving incidents and service requests within a ticket system. The ideal candidate brings solid experience in 1st/2nd level support and a strong command of Windows, iOS, and macOS environments. This position is particularly attractive because it offers a modern work environment, a structured onboarding process, and significant creative freedom in your daily tasks. You will join a team that values professional development and collaboration, with the potential for permanent employment after an initial temporary placement phase.