IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

As an IT Service Technician in Kassel, you will provide essential onsite support for Windows-based end devices within a professional office environment. Your day-to-day responsibilities will include troubleshooting and resolving IT incidents, managing IT documentation within a ticketing system, and executing the physical setup, relocation, and teardown of workstations. Additionally, you will handle printer maintenance and provide user training on hardware and software operations. This role is ideal for a hands-on professional with experience in field service or onsite support. The position offers a stable, long-term opportunity within an internationally active IT service provider, featuring predictable working hours and a collaborative, diverse work environment. You will be supported by a dedicated recruitment partner throughout the application process, ensuring your career goals are prioritized.