IT Onsite Support Technician | IT-Onsite Supporter (m/w/d)

wu personal GmbH München

München, Bayern, Deutschland
Published Apr 28, 2026
Full-time
Fixed-term

Job Summary

As an IT Onsite Support Technician, you will be the primary point of contact for technical assistance within a global technology company. Your day-to-day responsibilities will involve providing 1st-level client support, handling incoming incident tickets, and managing service requests. You will be responsible for the installation, maintenance, and troubleshooting of end-user hardware, as well as supporting standard software applications including Windows operating systems and MS Office. A key part of the role is ensuring accurate documentation and efficient ticket resolution within the company's ticketing system. This position is ideal for someone with a strong technical foundation looking to work in a large-scale international environment. The role offers the stability of a tariff-based contract, competitive pay with project allowances, and significant opportunities for long-term placement and potential permanent hiring by the client.

Required Skills

Education

Completed technical vocational training (or equivalent)

Experience

  • Completed technical vocational training or equivalent professional experience
  • Professional experience in IT support and hardware installation
  • Experience in using ticketing systems for incident management
  • Experience in troubleshooting and resolving technical issues for end-user devices

Languages

German (Fluent)English (Intermediate)

Additional

  • Valid work permit for Germany is required.