IT Support Specialist | Fachinformatiker (m/w/d) IT Support
wu personal GmbH München
Job Summary
As an IT Support Specialist in Ingolstadt, you will play a critical role in maintaining the physical and logical infrastructure of a leading global IT service provider. Your daily responsibilities will center on data center operations, including patching and IMAC (Install, Move, Add, Change) services. You will be responsible for establishing power and network cabling using both fiber optic and copper solutions within server rooms. Beyond physical infrastructure, you will handle request fulfillment for standard and VIP users, manage RSA token distribution, and oversee warehouse inventory including RMA and trade-in processes. This position is ideal for technical professionals who enjoy a mix of hands-on hardware tasks and service-oriented support. The role offers the stability of a collective agreement (GVP) with attractive benefits like holiday and Christmas bonuses, and it serves as a long-term opportunity with a high potential for permanent takeover by the client.
Required Skills
Education
Completed vocational training in IT (e.g., Fachinformatiker) or equivalent professional experience; manufacturer-specific certifications are preferred.
Experience
- Completed vocational training in IT or at least 1 year of practical IT experience within the last 3 years
- 3 years of experience in 2nd Level Support or current manufacturer certification
- Professional experience in patching and data center environments
- Networking experience at a CCNA proficiency level
Languages
Additional
- Valid Class B driver's license (manual transmission experience required) is mandatory. The position is located in Ingolstadt and involves a fixed-term contract under the GVP collective agreement.
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