Field Service Technician | Fieldservicetechniker (m/w/d)
wu personal GmbH München
Job Summary
As a Field Service Technician, you will be responsible for providing essential on-site IT support and infrastructure services for a variety of national and international clients. Your day-to-day activities will center around IMAC (Install, Move, Add, Change) services, ensuring that user workstations are fully functional and optimized. You will play a critical role in IT rollout projects and user lifecycle management, providing 'Hypercare' support to assist users during transitions to new hardware or software. This position is ideal for a service-oriented professional who enjoys hands-on technical work and direct customer interaction. You will troubleshoot hardware issues, perform error analysis, and ensure a seamless technical environment for end-users. The role is particularly attractive due to its structured tariff-based compensation, project-based bonuses from day one, and a high likelihood of permanent placement with the end client, offering a stable career path in the IT services sector.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or IT Systems Electronic Technician (IT System Elektroniker).
Experience
- Professional experience in IT system integration or electronic engineering is preferred
- Experience in performing hardware installations and workstation moves
- Proven track record in error analysis and technical troubleshooting for end-users
- Experience working within IT rollout projects and lifecycle management
- Demonstrated experience in a service-oriented, customer-facing technical role
Languages
Additional
- Must be flexible and willing to work on-site at customer locations. This is a fixed-term contract position under the GVP collective agreement with potential for permanent hire.
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