System Engineer / IT Technician | DPS Business Solutions GmbH: System Engineer / IT-Techniker (m/w/d)

Job Summary

As a System Engineer / IT Technician at DPS Business Solutions, you will play a pivotal role in implementing modern access control and time-tracking systems. Your day-to-day responsibilities include the installation, configuration, and maintenance of both hardware and software solutions, as well as network integration. You will serve as a primary point of contact for clients, providing first and second-level support via phone, email, and remote access, while managing tickets within helpdesk tools. The role requires a structured, analytical approach and a strong commitment to customer service. You will collaborate closely with internal teams and external IT partners to ensure seamless system operation. This position offers a unique opportunity to work with specialized business software and HR-digitization tools, with potential pathways into technical consulting or escalation management. The company supports professional growth through structured onboarding and continuous development opportunities in a collaborative, flexible work environment.