System Engineer / IT Technician | DPS Business Solutions GmbH: System Engineer / IT-Techniker (m/w/d)
DPS Business Solutions GmbH
Job Summary
This role involves the end-to-end implementation of modern access control and time tracking systems for DPS Business Solutions. As a System Engineer, you will handle the installation and configuration of hardware and software solutions, ensuring seamless network integration for clients. Your daily responsibilities include performing software updates, managing first and second-level support via remote maintenance, and documenting tickets in helpdesk systems. Beyond technical maintenance, you will collaborate with internal departments and external partners to optimize service delivery. This position is particularly attractive for those seeking a high degree of personal responsibility within a flat hierarchy, offering the chance to branch into technical consulting or software development support. The company provides a structured onboarding process and supports mobile working, making it an excellent opportunity for technical professionals looking for flexibility and professional growth in the HR-tech sector.
Required Skills
Education
Completed vocational training in a technical or commercial field (e.g., IT Systems Integration, IT Systems Management, Electronics Technician) or a university degree in a related field.
Experience
- Professional experience in IT systems engineering, business software, or middleware
- Experience in the operation and maintenance of time tracking or access control hardware
- Proven experience handling helpdesk and ticketing systems
- Experience in software implementation, including updates, upgrades, and patching
- Background in technical customer service and support
Languages
Additional
- Willingness to work occasional shifts during off-peak hours or weekends is required.
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