IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

As an IT Service Technician, you will play a vital role in ensuring the stability and efficiency of daily IT operations for our client in Düsseldorf. Your day-to-day responsibilities will involve providing hands-on First and Second Level support, diagnosing technical issues, and performing hardware repairs and replacements for notebooks, PCs, and peripherals. You will be responsible for the installation and configuration of software and hardware, as well as setting up and maintaining end-user workstations. Additionally, you will contribute to IT rollouts and projects, ensuring all activities are accurately documented within the ticketing system. This role is ideal for a service-oriented professional who enjoys direct interaction with users and solving technical challenges in a structured environment. You will benefit from a collaborative team atmosphere, clear processes, and opportunities for professional development within the IT sector.