IT Service Technician Onsite Support | IT Servicetechniker (m/w/d) Onsite Support

puro Personaldienstleistung GmbH

Augsburg, Bayern, Bayern, Deutschland
Published Apr 16, 2026
Full-time
Permanent

Job Summary

As an IT Service Technician for Onsite Support in Augsburg, you will play a vital role in maintaining the IT infrastructure for a market-leading service management company. Your daily responsibilities include installing and configuring IT workplace hardware, providing onsite support for Windows clients, and troubleshooting technical issues within industrial IT environments, specifically for panel PCs and tablets. You will be responsible for documenting all technical workflows within a ticketing system and may occasionally participate in paid on-call weekend shifts. This role is ideal for proactive professionals who enjoy hands-on hardware rollouts and direct user support. The position offers a high degree of stability through an initial temporary-to-permanent arrangement, complemented by attractive benefits such as 30 days of vacation, a fully subsidized company pension, and access to an in-house training academy for continuous professional development.

Required Skills

Education

Completed technical vocational training (e.g., IT Specialist) or a comparable professional qualification.

Experience

  • Professional experience in the rollout of IT hardware
  • Practical experience in providing both onsite and remote technical support
  • Demonstrated proficiency in using professional ticketing systems for incident management
  • Experience in troubleshooting hardware within industrial IT environments

Languages

German (Fluent)English (Basic)

Additional

  • Availability for paid on-call standby duties on weekends is required. The position is located in Augsburg and is initially offered via employee leasing with a clear option for permanent takeover.