On-Site IT Support Technician | IT-Servicetechniker Vor Ort Support (m/w/d)

Job Summary

As an On-Site IT Support Technician in Hamburg, you will provide critical technical assistance for a leading technology service provider specializing in Device as a Service. Your daily responsibilities will involve documenting all technical tasks, processing customer inquiries, and managing client systems and applications directly at customer locations. You will be responsible for ensuring operational 2nd level support, troubleshooting iOS devices, managing network environments, and maintaining telecommunications components. This role is ideal for a proactive professional who enjoys hands-on problem solving and direct customer interaction. The position offers an attractive package including performance-oriented compensation, flexible working hours, and professional development opportunities. Initially starting as a temporary placement, there is a clear option for permanent takeover by the client, making it a stable long-term career opportunity in a flat-hierarchy environment.