IT Service Technician 2nd Level Onsite Support | IT-Servicetechniker 2nd Level Onsite Support (m/w/d)

Job Summary

As an IT Service Technician for 2nd Level Onsite Support, you will be responsible for providing technical assistance directly at a prominent industrial client's location in Hamburg. Your daily routine involves capturing and processing customer inquiries, managing IT support tasks via a ticketing system, and handling individual project assignments. You will support Windows clients, iOS devices, and network/telecommunication infrastructure. This role is ideal for technical professionals who enjoy direct user interaction and hands-on troubleshooting. The position offers a collaborative team environment with flexible working hours and long-term career development opportunities within a well-known IT services and engineering company. The role is initially offered via temporary employment with a clear option for permanent takeover.